Contact Viagogo France Customer Service
How to Reach a Person at Viagogo France
Verified Contact Information
Customer Service:
-
+3 397 518 0956
Viagogo France Email:
Customer Service
Viagogo France Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Viagogo France Phone Number
+3 397 518 0956
Average Hold Time
Up to 3 minutes
Most Popular Viagogo France Email Address
customerserviceuk@viagogo.com
Issue Resolution Rate
Low (18% reported full resolution)
Viagogo France Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
Viagogo France Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Viagogo France Phone Number | +3 397 518 0956 |
| Average Hold Time | Up to 3 minutes |
| Most Popular Viagogo France Email Address | customerserviceuk@viagogo.com |
| Issue Resolution Rate | Low (18% reported full resolution) |
| Viagogo France Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 68% phone, 32% email |
| Common Reasons for Contact | Request for information, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Viagogo France | First and last name, email or phone number |
Call Volume by Day
Contact Information
Viagogo France Website:
Viagogo France Help Center:
Corporate Office Address:
viagogo AG
Rue de Lyon 109
Geneve,
Geneva
1203
Switzerland
Summary of Viagogo France Customer Service Calls
376
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
18%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Viagogo France?
Payments and Charges Question:
- “Billet”
- “Problème avec les billets”
- “Concert ticket payment problem”
Request for Information Question:
- “Question about tickets”
- “About my order”
- “My listing is hidden and I want to know why, even though my ticket is valid and active”
Product/ Service Question:
- “Fake tickets”
- “Cant access tickets”
- “Problem with my order”
Return/ Replace Question:
- “Stadium change and ticket refunding”
- “Ticket was not correct”
- “Phone number change”
Shipping and Delivery Question:
- “Didn't get tickets”
- “Didnt receive my tickets”
- “Tickets not delivered”
Activation/ Cancellation Question:
- “Cancel sell”
- “Cancel order”
Website/ Application Question:
- “J'ai acheter une place sur votre site et je n'ai rien reçu par e-mail”
Refund Question:
- “Refund”
Other Question:
- “Been scammed”
- “Cricket match ticket book”
- “Je veut mes tickets de match de foot maroc vs zambie, ou me remborsé !!!”
Compare Viagogo France Customer Service To
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Viagogo France